TERMS AND CONDITIONS
1. OBJECT
These General Conditions (hereinafter “GENERAL CONDITIONS”) They are intended to regulate the conditions of use and utilization of the website www.ecovallgestionderesiduos.com of which Ecovall Gestión de Residuos is the owner., S.L. company domiciled in Carrer Major, 337, local 9 – 08759 Vallirana – Barcelona, registered in the Mercantile Registry of Barcelona.
With CIF B-66413378, whose activity is the sale of retention bucket and spill prevention products..
The mere use of the website, attributes the status of Users (hereinafter "User"), who declares to know and accept without reservation or exception, each and every one of the GENERAL CONDITIONS set forth in this document.
Ecovall Waste Management, S.L. reserves the right to unilaterally modify each and every one of the obligations set out in these GENERAL CONDITIONS, without prior notice. Likewise, the ability to restructure is reserved, modify or eliminate any information, service or content included on this website without prior notice. The User agrees to be bound by these GENERAL CONDITIONS and by our PRIVACY POLICY, hence, If you do not agree with all the Conditions and the Privacy Policy you should not place any order.
For more information you can contact us through the telephone number 670 025 068 or through the following email address comercial@ecovall.cat
2. TERMS OF USE
The User agrees to use the website, contents and services in accordance with the law, this legal notice, good manners and public order. In the same way, The user agrees not to use the website or the services provided through it for purposes or effects that are illegal or contrary to the content of this legal notice., harmful to the interests or rights of third parties, or that in any way may damage, disable or deteriorate the page or its services, or prevent normal use of the website by other users.
Likewise, the user expressly undertakes not to destroy, to alter, render the, in any other way, corrupt data, electronic programs or documents and others found on this website. The user undertakes not to hinder the access of other users to the access service through the massive consumption of computer resources through which the owner of the website provides the service., as well as carry out actions that damage, interrupt or generate errors in said systems.
The user agrees not to introduce programs, virus, macros, applets, ActiveX controls or any other logical device or sequence of characters that cause or are likely to cause any type of alteration in the computer systems of the website owner or third parties.
3. PLACE AN ORDER
Orders must be processed through the website www.ecovallgestionderesiduos.com where the user will be informed prior to completing each purchase of the exact amount of each of their orders., including shipping costs associated with each of them.
3.1 PRODUCT AVAILABILITY
In the event that some of the products offered on the website are not available, Ecovall Waste Management, S.L. will communicate with a message that the product is TEMPORARILY SOLD OUT, until its new replacement.
In the event that some of the products that make up the gift boxes are not available at the time of placing the order, Ecovall Waste Management, S.L. will immediately notify the buyer with the possible refund of the amount paid if the same or similar product is not available..
3.2 PRODUCT WARRANTIES
The marketed products have the guarantees offered by their manufacturers and/or distributors..
4. PRICE AND PAYMENT METHODS
All prices displayed have VAT included at the current general rate. (currently the 21%). The variation of Spanish VAT will have an immediate impact on our prices.
The prices indicated for each product correspond to the final price. The prices and conditions shown are valid at all times., and are valid only in the open session. In the order confirmation information, The delivery time of the chosen box will be specified and confirmed later also by email..
1) Credit/Debit Card. Make payment for your order through the 4B secure payment gateway.
2) Wire transfer.
It is very important that the order number and your full name be indicated in the subject or comments..
If you want to expedite the shipping of your order itself, Proof of the transfer can be sent by email to comercial@ecovall.cat. As soon as this is effective, you will receive an email confirming the shipment..
If the payment has not been made within the 5 business days after placing the order, this will be canceled.
The bank details to make the transfer will be provided to you at the time of choosing the payment option.
3) With your Paypal account.
4) Domiciled receipt (This method is only available for companies, If you need to make payment by this method, contact us to arrange payment by receipt.)
5. SHIPPING AND DELIVERY
The delivery of the order will be made to the address indicated when making the purchase within a period of 48/72 working hours(maximum delivery time 72 hours) since leaving our warehouse, not counting Saturdays for this, Sundays and holidays, national and local.
Our virtual store has a scope of service limited to the Spanish peninsular territory, Balearic Islands and Portugal.
Shipping to the Peninsula will be free for orders over 250 €, for lower cantities, consult electronic mail by telephone.
For deliveries to areas outside this area such as the Canary Islands, Balearics, Ceuta and Melilla or any other country, Consult the shipping costs and delivery times prior to placing the order to the address comercial@ecovall.cat.
In cases where the ordered item is not available in our warehouse, we will indicate the estimated availability date of the item.. If the receipt of the item in our warehouse takes longer than usual, you will be informed by email or telephone., to the telephone or mobile number that you indicate in the order, about the state itself.
Orders are activated once we have confirmation of the deposit from our bank or when you send us proof of the bank transfer to the email comercial@ecovall.cat.
If at the time of delivery it is visible and clear, without the need to manipulate shipping packaging or the product itself, that a product has defects caused by damage caused by transport or is appreciated, in the same way, an error in the merchandise received, The client must record it on the delivery note and communicate it to ECOVALL Industrial waste management, S.L. by email addressed to the address comercial@ecovall.cat in the course of the 24 hours following receipt of the order to be able to request the return of the affected product or products and thus the replacement with a new one or the refund of the price paid for it..
ECOVALL Industrial waste management, S.L. guarantees the delivery of the order in good condition.
6. RETURNS & EXCHANGES
To return an item purchased in the online store, You must send us an email to comercial@ecovall.cat within a period of no more than 7 business days following the date of receipt of the product, letting us know the reason for the return. The price of the return will always be the one paid at the time of purchase..
a) In its original state, along with any accessories related to them, cannot be used, washed or damaged.
b) With its original labels.
c) In its complete original packaging.
ECOVALL Industrial waste management, S.L. will pick up the merchandise at the place indicated by the client. The client will follow the collection instructions indicated by ECOVALL Industrial waste management, S.L.
Once ECOVALL Industrial waste management, S.L. has received the returned merchandise and checking that the products are in their original condition and with their labels, will proceed to the payment by bank transfer of the total purchase minus the shipping costs incurred for the return. .
Returns will be the responsibility of the buyer and returns with postage due will not be accepted..
Returns due to factory defects:
The buyer has the possibility of returning products received with a defect or factory defect., within the 24 hours following receipt of the order.
Product returns will only be accepted when the exception is made for the alleged defect or defect., are in perfect condition, have not been used and retain their original labels, as well as its packaging and, where applicable, documentation and original accessory elements., also in perfect condition.
To proceed with product returns with a factory defect, Ud. must within 24 hours following receipt of the order, send by email to the address: comercial@ecovall.cat a statement to that effect indicating the affected order number as well as the product or products to be returned and a detailed list of the defects found therein..
Next ECOVALL Industrial waste management, S.L. will contact you. to arrange home collection of the returned products.
7. CUSTOMER SERVICE
To express any opinion, suggestion or doubt, Users will be able to contact the ECOVALL Customer Service Management of industrial waste, S.L.:
– By email to comercial@ecovall.cat
– Through the customer service telephone number 93 683 13 53, Monday to Friday, from 6:30 h. a 20:00 h.
HOW TO BUY
To make purchases at www.ecovallgestionderesiduos.com, you just have to follow these steps:
Choose the section.
In each section you can access a catalog in which photographs of the products appear. When you select a product you will see it in detail: her CARACTERISTICS, its price, its availability… They are photographs that you can also see enlarged to appreciate their quality and composition.
If you like, add it to the basket. You can buy it now or choose to continue browsing our store. Once you buy, Fill in the information necessary for shipping and select the shipping option. Enter your discount code in case
have one.
Follow each of the steps indicated by our virtual secure payment POS.
Confirm the order.
You will receive an email confirming your order.
ECOVALL Industrial waste management, S.L.
Main Street, 337, local 9
08759 Vallirana
BARCELONA
Tel. 93 683 13 53
www.ecovallgestionderesiduos.com
e-mail: comercial@ecovall.cat